Customer Success is more than just a saying to us –
it's our mission
“We first engaged Strategic Growth when we had about 100 full time people. Now that Bazaarvoice is 500 people strong, we still turn to Strategic Growth for all of our hardest problems. Strategic Growth has been critical to the successful roll out of Salesforce automation. We quickly followed-up with a roll out to our services teams. Recently they’ve been working with us to automate our campaign to quote and contracts to order fulfillment processes. Our success with Salesforce would not have been possible without the phenomenal team at Strategic Growth. Business process, configuration, customization with Apex and Visualforce, even integration to our ERP system has been a success with Strategic Growth leading the charge. Their consultants have all been exceedingly seasoned with a vast array of Salesforce and Force.com experience.
“Strategic Growth is absolutely fantastic! I have worked with the Strategic Growth team for about 18 months now on various projects for our organization. They are absolutely the best at what they do. They have help us completely transform our business management practices through the use of Salesforce and have been key strategic partners. I highly recommend Strategic Growth to any organization that is serious about maximizing the value of their Salesforce investment. I can't say enough good things...”
“In 2008 we had outgrown our open-source unsupported CRM and were beginning to feel our business becoming constrained by its limitations. After an exhaustive evaluation of available options, we selected Salesforce.com for its flexibility and ease of use. Selecting Salesforce.com was the easy part – understanding how to best implement our specific business requirements and to successfully migrate our critical customer data was extraordinarily challenging and we had no one on staff that was competent to handle the project. Enter Strategic Growth. The team came in, quickly gained an understanding of our business needs, and was able to guide us through the process in a short time frame. Their approach enabled us to realize value quickly and stay focused on the people and processes by engaging with our Sales staff for thorough training while minimizing the distraction from selling. Strategic Growth was the perfect bridge for us, and they made me look great in the process.”
“I would say that there are three things I greatly enjoyed about Strategic Growth. The instructions that Strategic Growth provided were always clear and easy to understand. Their consultant gave us best practices and lessons learned that we could apply to the ‘real world’. And finally Strategic Growth taught us how to get the most out of Salesforce and how to use many different capabilities of which we may not otherwise have been aware.”
“One big thing - Strategic Growth's consultants were very responsive and constantly interested in making Salesforce work best for our company.”
“As a rapidly growing and technologically advanced full service residential real estate firm, we have harnessed various internet technologies to remain one of the top 10 residential firms in Austin. To consistently meet our clients’ expectations, we hold our agents to a higher standard. Strategic Growth helped us implement Salesforce to ensure prompt and thorough follow up to all inquiries through our website. By being able to control and proactively monitor each agents’ lead inbox using Salesforce, we ensure that no client is neglected and that the agents manage an effective workload. In the end, Strategic Growth helped to ensure a quality experience for every client.”
